Meet The Team
Amy Pendergrass, REALTOR®

Amy is the founder of Amy Pendergrass & Co., a Hudson area real estate business that is part of the RE/MAX Haven brokerage. Her career as a Realtor spans more than 24 years, and has included accolades such as the Ohio Association of Realtors President’s Sales Award and the National Association of Realtors Award for the top one percent of Realtors nationwide.  In 2014 Amy became a member of the RE/MAX Hall of Fame. Cleveland Magazine honored our Team in 2018 as one of the top Real Estate Teams in Northeast Ohio.


Prior to joining RE/MAX Haven in 2007, Amy Pendergrass & Co. was affiliated with Smythe Cramer(now Howard Hanna Smythe Cramer), where Amy was honored with Rookie of the Year and Lifetime Circle of Achievement awards.


A native of Virginia, Amy is a graduate of Campbell University in North Carolina. She has been an active member of the Hudson community since relocating here in 1994, most recently serving  with Leadership Hudson in its creation of the newly-opened Veteran’s Way Park.  Amy is a long standing member of Hudson United Methodist Church and recently served as president of her local Business Networking International (BNI) chapter.

Amy has been married for 47 years, and is a proud mother of three children and grandmother of four beautiful grandchildren. 

Chris Cicen, Office Manager


Amanda Alafi, REALTOR®

Amanda is a native of Mentor, OH. She attended The
Ohio State University and obtained a bachelor’s
degree in Psychology, then going on to Kent State
University to pursue graduate degrees in School
Psychology. Amanda worked as a Nationally Certified
School Psychologist in the Brecksville-Broadview
Heights City Schools for 4 years prior to having
children. After living in the Twinsburg/Hudson, OH
area for a period of time, Amanda now resides back in
Mentor with her husband and two children. Amanda is
currently serving as the secretary on the Executive
Board of the Orchard Hollow Elementary School PTA.
She is a member of the Painesville United Methodist
Church and is actively involved there.

Amanda joined RE/MAX Haven Realty in 2017 as a
member of the Amy Pendergrass Team and received
the “Pricing Strategy Advisor” (PSA) designation in
2018. This equips her to more effectively assist her
clients in selling and buying homes at the optimal
price. Amanda finds great joy in helping others and
using her empathic listening skills to match people
with their specific needs.


Nicolette MakimREALTOR®

Nicolette joined the Re/Max Haven Realty, Amy Pendergrass & Co. Team, in 2018. She currently lives in Hudson with her husband, three children, dog, and horse. Although, she wasn’t always a Hudson resident. In 2008, she and her husband made the move from Grand Rapids, Michigan to Northeast Ohio, and have been thrilled ever since.  While in Michigan, Nicolette and her husband found a new a new labor of love...Building and remodeling homes. They brought that love, with them to Ohio and have successfully purchased, remodeled and sold multiple homes, doing all the work themselves. This passion, wealth of knowledge, and experience is a great tool when assisting clients in the search for a new home. It will help her clients visualize the potential any property could have. When Nicolette is not putting together a deal, caring at home for her children or working on a home project, you will find her spending that free time with her horse. She has been riding since 1991 and during that time, she trained horses and managed large and small horse properties. She is now passing on her love for horses to her children.


Jie (Jay) Yao, REALTOR®

A native of Beijing, China and having relocated to New Zealand and then to the United States I have much empathy for those transitioning from one country to another.  The ability to speak both Mandarin and English has proven very helpful to my clients.

I have been married for 30 years and have 2 grown children.  Prior to joining ReMax and The Amy Pendergrass Team, I received a degree in Molecular Biology, worked in the medical technology field, raised my children and are now enjoying meeting families and assisting with the task of locating the perfect place for their family home. My promise is to provide guidance for a smooth transaction whether buying or selling.

Heidi Peterson, REALTOR®

Heidi Peterson, REALTOR® Your market-savvy agent for real estate and all things local in Northeast, Ohio! Heidi is a second-generation REALTOR® who combines her love for the industry with her passion for traveling around the world. Before getting into the real estate business, Heidi received a Bachelor’s and Master’s degree from The Ohio State University. She is an active agent with RE/MAX in Northeast, Ohio, working with her team, Amy Pendergrass & Co., representing buyers and sellers on a day-to-day basis.  She understands what it means to be relocated and can work with your relocation specialist. Heidi is building her business via social media, customer service  client retention, always looking for new technology. As a wife of a former Marine, she is working on obtaining her Military Relocation Professional (MRP) designation to assist those that have proudly served our Country.  Heidi lives in Summit County, with her husband David, their children and a you-wouldn’t-believe-how-long dachshund named Brutus.

Terri Wilhelm, REALTOR®

Terri Wilhelm has been a resident of Northeast Ohio for 7 years.  She holds a bachelor's degree +45 in music education from Bowling Green State University.  She has taught vocal music from K-12 and at Kenyon College and directed competition show choirs, barbershop quartets, and musicals.   

   Terri Wilhelm is a MegaMillion Dollar Seller with over 23 years of real estate experience.  She is a member of the Remax Executive Club and has designations in Short Sales and Foreclosures and Professional Property Staging.  Working most of Northeast Ohio, where she currently lives, Terri strives to provide personal, honest and caring assistance to all of her clients.  "In this age of mistrust, the last thing you need in a realtor is to feel as if you are not being heard or are not being told the whole truth.  You need someone with you every step of the way to provide you the answers you need and see that everything goes smoothly."  

With a background in sales, retail, teaching, administration and as the owner of a restaurant that achieved "New Business of the Year" from the Wooster Chamber of Commerce, Terri brings many talents and diverse experience to her clientele.  Helping others is her most favorite part of being a real estate agent.  "Nothing gives me more pleasure than seeing someone be excited and happy in their new home!" 

The Amy Pendergrass Team
The Amy Pendergrass Team
RE/MAX Haven Realty